Privacy Policy
Last Updated: August 15, 2025
This Privacy Policy explains how SportsVybe (“we”, “us”, or “our”) collects, uses, maintains, and protects information from users (“you” or “Users”) who access or use our website at www.sportsvybe.com (“Site”) or the SportsVybe mobile application (“App”). This policy applies to all services and features we provide.
1. Information We Collect
Personal Identification Information
We may collect personal information such as your name, email, phone number, and payment details when you:
- Register for an account
- Book or host a game or venue
- Subscribe to our newsletter or surveys
- Contact customer support
- Submit payment information via Stripe
Non-Personal Identification Information
We may also collect non-personal data such as:
- Device type, browser name, and OS
- General usage statistics (aggregated)
- Session timing and access method
2. How We Use Collected Information
- To provide services like booking and payments
- To respond to support requests
- To personalize your experience
- To improve our platform
- To process transactions via Stripe
- To send optional communications (with opt-in)
3. Mobile App Permissions
The App may request access to:
- Camera – for scanning cards
- Location – to show nearby venues
- Notifications – for reminders and updates
4. How We Protect Your Information
- SSL encryption for data transmission
- Role-based access control
- PCI-compliant Stripe payments
- Secure AWS cloud infrastructure
5. Third-Party Services
We use third parties only as needed to operate and improve SportsVybe, including:
- Stripe for payments
- AWS for cloud hosting
- Email, analytics, or survey tools as needed
We never sell or rent your personal data.
6. Government Requests
- Each request is reviewed for legality and scope
- Only the minimum required data is shared
- Requests are documented and may be challenged
7. Cookies
We do not use tracking cookies. Functional cookies may be used for login sessions. You can disable cookies in your browser if desired.
8. Data Retention
We retain data as long as necessary to:
- Provide services
- Meet legal requirements
- Resolve disputes or enforce agreements
Data is securely deleted when no longer needed.
9. Deleting Your Account
To delete your account and data, contact us at https://support.sportsvybe.com. We will respond within a reasonable timeframe unless data must be retained by law.
10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If we discover it, we will delete it promptly.
11. User Rights
You may have rights under your local data laws to:
- Access your data
- Correct or update it
- Request deletion
- Restrict or object to processing
To exercise these rights, contact us at the link below.
12. Changes to This Privacy Policy
We may update this policy from time to time. When we do, the effective date will be updated. Continued use of SportsVybe means you accept any changes.
13. Your Acceptance of These Terms
By using SportsVybe, you agree to this Privacy Policy. If you do not agree, please do not use our services. Continued use after changes signifies acceptance.
14. Contact Us
For questions or requests, visit: https://support.sportsvybe.com
