Venue Partner Terms

• You accept these Partner Terms in the venue dashboard on behalf of your organization, and you represent that you are authorized to bind it.
• You must be a legitimate business or organization operating the facilities you list, and at least 18 years old.
• If your venue was previously listed as a directory or request-to-book listing, joining SportsVybe as a Partner is done through our onboarding and support process (see our Unclaimed Listing & Claim Policy). Once you are a Partner, these Partner Terms apply.

• Payouts require a Stripe account connected through our onboarding flow. By completing Stripe onboarding you also accept the Stripe Connected Account Agreement.
• Customers pay at booking through the SportsVybe platform. Your booking earnings are released to your connected account after the booking ends. SportsVybe retains a convenience fee from the charge (shown in your dashboard). The convenience fee is paid by the customer on top of your rates and is not deducted from your price. Cancellations before release may refund the customer without a transfer to you.
• You may configure a tax percentage for your venue (including zero where no tax applies). Tax collected at checkout is passed through with the booking funds. You are responsible for determining the correct rate and for collecting, reporting, and remitting any applicable sales, facility, or similar taxes. SportsVybe does not set your tax policy or remit those taxes for you.
• You are responsible for the accuracy of your payout details and for reporting and paying your own income taxes on amounts you receive. Stripe, as our payment processor, issues Form 1099-K directly to eligible Partners based on IRS reporting thresholds — SportsVybe does not separately issue tax forms for booking payouts.

• Keep your listings accurate and current: facilities, availability, pricing, photos, and rules.
• Honor confirmed bookings. If you must cancel, do it as early as possible through the dashboard so players are notified and refunded under the cancellation framework.
• Repeated cancellations, no-shows on confirmed bookings, or materially inaccurate listings may result in reduced visibility, suspension, or removal from the Platform.

• Bookings at your venue follow the player-facing cancellation policies you configure within SportsVybe's cancellation framework, described in the Cancellation & Refund Policy.
• When you cancel a confirmed booking, you select the refund percentage for the player (full, partial, or none). Cancel early and choose fairly.
• You may also issue refunds for a booking through the venue dashboard when appropriate.
• You authorize SportsVybe and Stripe to reverse transfers to your connected account for refunds attributable to your bookings after earnings have been released. SportsVybe may recover amounts (and related costs) attributable to your bookings from your Connect balance or future payouts in connection with disputes or chargebacks, consistent with the Stripe Connected Account Agreement.

• You are solely responsible for the safety, condition, legality, and supervision of your facilities and the activities held there.
• You must comply with applicable laws, including facility licensing, occupancy, health and safety, and accessibility requirements.
• We recommend you carry general liability insurance appropriate for recreational sports facilities.

Players who complete bookings or attend events at your venue may rate their experience. Ratings reflect user opinions, not SportsVybe's views. You can respond to operational issues through your dashboard and report ratings that violate our Community Guidelines.

You grant SportsVybe a non-exclusive, worldwide, royalty-free license to display the content you provide (listing details, photos, logos) to operate and market the Platform, including showing your listings in search results and promotional materials. You represent that you have the rights to the content you provide.

You and SportsVybe are independent contractors. These Partner Terms do not create a partnership, joint venture, employment, or franchise relationship. SportsVybe is not your agent, and you are not ours.

Either party may end this relationship at any time; confirmed bookings existing at termination must be honored or cancelled with refunds under the cancellation framework. We may suspend or remove your listings for violations of these Partner Terms, the Terms of Service, or law.

The disclaimers, limitation of liability, indemnification, dispute resolution, and governing-law provisions of the Terms of Service apply to these Partner Terms. In addition, you agree to indemnify SportsVybe against claims arising from the condition or operation of your facilities, activities held there, or your violation of law.

We may update these Partner Terms. Material changes will be reflected on this page and, when appropriate, presented for acceptance in the venue dashboard before you continue as a Partner.

Questions: https://support.sportsvybe.com